I Think the Insurance Company Hired a Private Investigator—What Do I Do Now?

What to Do If an Insurance Investigator Is Watching You?

If you’ve been injured at work and are pursuing a workers’ compensation claim in North Carolina, it’s understandable to feel stressed or overwhelmed. You may have heard that the insurance company has hired a private investigator to watch you. This revelation can be unsettling, but take a deep breath. It’s more common than you think, and there are proactive steps you can take to protect yourself and your claim.

Why Would an Insurance Company Hire a Private Investigator?

Insurance companies often hire private investigators to confirm that your reported injuries align with your daily activities. They may observe you to see if you’re engaging in tasks inconsistent with your claimed limitations. Their goal is simple: to reduce or deny the benefits they owe you. While this practice can feel invasive, it’s important to remember that surveillance is legal as long as it doesn’t cross boundaries like harassment or trespassing.

How Should You Respond?

If you suspect you’re being watched, stay calm. Here are practical steps to follow:

1. Be Honest About Your Injury

The best defense is consistency. If your reported limitations are accurate, there’s little an investigator can use against you. For example, if you’ve stated that you can’t lift heavy objects, don’t attempt to do so—even for a few moments. Sticking to your medical restrictions shows you’re truthful and committed to your recovery.

2. Be Mindful in Public

Investigators may observe you in public places like your front yard, the grocery store, or a park. They could also take photos or videos from a public vantage point. Be conscious of your actions in these spaces and avoid activities that could misrepresent your condition.

3. Be Cautious Online

Social media is another tool investigators may use. Photos, posts, or comments that seem harmless to you could be taken out of context. For instance, a picture of you smiling at a family barbecue might be interpreted as evidence that you’re not in pain. Adjust your privacy settings and avoid posting updates about your activities until your claim is resolved.

4. Document Your Symptoms

Keep a detailed journal of your daily pain levels, limitations, and medical treatments. This documentation can counter any misleading claims an investigator or insurer might make based on selective observations.

Contact a Workers’ Comp Attorney If You Think an Insurance Investigator Is Watching You

When you believe a private investigator is involved, it’s often crucial to have an experienced workers’ compensation lawyer in your corner. A lawyer from Kornbluth Ginsberg Law Group, P.A., can guide you on how to handle surveillance and ensure your rights are protected. They’ll also communicate with the insurance company on your behalf, reducing the chances of missteps.

In North Carolina, workers’ compensation laws can be complex. An attorney familiar with these laws will know how to challenge unfair tactics, like surveillance, used to undermine your case. Their support can make the difference in receiving the benefits you deserve.

Final Thoughts on Insurance Surveillance

Being watched by a private investigator is unsettling, but it doesn’t have to derail your claim. By staying honest, mindful, and proactive—and with the guidance of a skilled attorney—you can navigate this challenge confidently. Remember, you don’t have to face this alone. Seek legal help, focus on your recovery, and take comfort in knowing that the law is there to protect injured workers like you.

At Kornbluth Ginsberg Law Group, P.A., we are a small law firm with a reputation for delivering big results. We’re known throughout the North Carolina Triangle Area for taking on and winning the toughest injury and employment cases.